Introducing the Kovanen App

An easy booking experience to get our top quality rides.

Easy Booking

Book your next trip quick and easy with our app. Lean back when one of our cars drives you safe and sound to your destination.

Fixed price

You always know what your trip will cost and won’t be surprised with unpleasant additional charges.

Availability

You will be able to book your trips in Finland as usual, but also in Sweden and Norway.

1

Set your
pickup address

2

Select where
you want to go

3

Book your fixed
priced trip

4

Get status updates
about your trip

About the app

Book directly from your current position by tapping ”Travel now”. If you want to be picked up somewhere else, just move around on the map or search for the address. You can also pre-book a trip by tapping ”Pre-book” and select what time you want to leave or when you want to arrive.

Add your destination address and get a fixed price. Before you book your trip you will be able to select how you want to pay or add a via address. Tap on ”Book trip” to confirm the booking. You will be notified when the car is on its way. You can also follow the car directly on the map.

Click on the menu button in the top left corner and then on ”Login/Create account”. Choose whether you want to create an account with your email address or with Facebook or Google account instead.

Create account with your email address

  • Enter your email address and click “Next”
  • Read Cabonline’s terms of use and agree by clicking “Create account”
  • Choose a password and enter your name and phone number
  • When you click “Save” you will receive an SMS with a code to the specified phone number, enter the code to verify your account
  • Now you are done!

Greate account with Facebook or Google

  • Click the Facebook or Google button and enter your login information.
  • Now you are done!

Tap the menu button in the upper left corner and then tap “Payments”. Here you will be able to see your existing payment methods and add new ones. You can have multiple payment cards. If you tap on one of your payment methods, you can set a name for it, select if you want it as default when you book or choose to remove your payment method.

Tap “Add payment method” and go through the steps to add your payment card.

When you book your trip, your default payment method will be automatically selected and you can tap on it to switch between your payment methods. If you don’t have any payment methods yet, you will only be able to choose “Pay in car” or you can add a new payment method directly from here. Go through the steps to add your payment card.

The receipt will be sent to the e-mail address connected to your account. You can send the receipt to your email later as well by going to the booking and selecting “Send details to email”.

Help us improve by rating your trip. We constantly try to make your experience better, both by simplifying the booking and improving the service and quality during your trip. By receiving ratings and comments we can get indications of what we need to improve to make your taxi experience as good as possible.

The driver only has access to an average of the score and can therefore never see your specific rating.

If you are a business customer and have an account with us, and would like to add invoice possibility to app please contact us at sales@kovanen.com. If you have any problems, please feel free to contact us.

Download the app

Quick and easy taxi booking, always with a fixed price.